What is an MVNO? 馃寪
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What is an MVNO?
Around 10 percent of mobile users are signed up to an MVNO 鈥 or mobile virtual network operator. They鈥檙e increasingly popular and can be a cheaper and more flexible alternative to the big networks. So what exactly are these magical, money-saving MVNOs and where can you find them? (Spoiler: Everywhere).聽
There are actually only four UK mobile networks 鈥 O2, EE, Vodafone and Three 鈥 the rest are MVNOs. This includes big names like giffgaff and Tesco Mobile, as well as up and comers like Plusnet Mobile and SMARTY. The MVNOs rent their network space from the big four, then package up the same coverage into alternative offerings. So if you鈥檙e on, say, iD Mobile 鈥 who rent from Three 鈥 you鈥檙e getting the same network coverage as a Three customer. But that may be where the similarities end鈥
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The most eye-catching benefit of MVNOs is that they can come in much cheaper than a contract with one of the big boys. But like anything, there are pros and cons to look out for if you鈥檙e considering making the switch.聽
Pros 馃憤馃徏
Cheaper 鈥 As MVNOs don鈥檛 carry the costs that come with establishing and maintaining a network, they can pass those savings on to you.
More flexible 鈥 Most network contracts are 12 months or more. The virtual networks offer plenty of no-contract or one-month deals that don鈥檛 require credit checks.聽聽
Good for SIM-only 鈥 If you already have your phone (or a 91桃色 subscription), you won鈥檛 be looking for a handset package. All you need is the SIM, and the virtual networks have some great SIM-only deals.聽
Cons 馃憥馃徏
Not as good for travelling 鈥 Though virtual networks do offer deals with international roaming included, the big four are largely better if you travel far and wide or rely on
Wi-Fi on the tube.聽
Fewer extras 鈥 The virtual networks are all about offering a low-cost, no-frills service, so you won鈥檛 necessarily get the discount and priority schemes that O2 and others offer their customers.
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While there might only be a handful of actual networks, there are more than 1000 MVNOs operating worldwide and there鈥檚 a healthy choice in the UK. They say everybody has a talent, so to help you narrow down the field, here鈥檚 a round-up of who鈥檚 smashing it in each department.
Good for鈥 Tight budgets 鈥 iD Mobile or Lebara Mobile 馃挸
If you don鈥檛 need a huge amount of data and are looking for the lowest monthly outlay, Lebara and iD are hard to beat on price. Plus, iD will let you roll over any unused data to the following month.
Good for鈥 Network coverage 鈥 BT Mobile, Asda Mobile or Plusnet Mobile 馃摱
BT, Asda and Plusnet use EE to provide their service. EE offers the UK鈥檚 widest and fastest 4G coverage, so they鈥檙e a good bet when it comes to getting a good signal. Note: It鈥檚 always worth checking the before hitting that buy button.聽
Good for鈥 International calls 鈥 Lebara Mobile 馃嚝馃嚥馃嚭馃嚫馃嚚馃嚘
Lebara鈥檚 USP is that its plans include calls to 41 countries - ideal if you have relatives living around the world. Plans with unlimited international minutes start at about 拢15 a month.
Good for鈥 Unlimited data 鈥 SMARTY聽馃
If you spend your commute streaming music, scrolling through Insta and clearing your backlog of funny cat videos, SMARTY currently offer the best price on unlimited data. Founded in 2017, SMARTY pride themselves on simplicity with a slimmed down list of deals to choose from and (if you haven鈥檛 gone unlimited) they also refund you for unused data.聽
Good for鈥 5G 鈥 VOXI 馃檵
With a focus on social media usage, VOXI are another relative newcomer. The virtual networks aren鈥檛 leading the way when it comes to 5G, but VOXI do offer 5G access courtesy of parent company Vodafone, providing you have a compatible handset.
Good for鈥 Added perks 鈥 Tesco Mobile聽馃泹
Tesco Mobile give you Clubcard points for every pound you spend 鈥 a good way to boost your balance if you鈥檙e a Tesco shopper.聽
Good for鈥 Roaming 鈥 iD Mobile or Plusnet Mobile 鉁堬笍
iD and Plusnet offer roaming in 50+ countries, which means you can use your included data, texts and minutes abroad with no extra charges. These two are leaders among the MVNOs, but the included countries are mostly in Europe and can鈥檛 match the likes of O2 for worldwide roaming.聽
Good for鈥 Going underground 鈥 Virgin Mobile 馃殗
Virgin Media partnered with TFL to bring Wi-Fi to 97 percent of the London Underground and they鈥檙e the only provider outside of EE, Vodafone, O2 and Three that give you Wi-Fi on the tube without paying extra.
骋辞辞诲鈥 All-rounder 鈥 giffgaff 馃憣馃徏
Winner of the uSwitch award for Best Network in 2019, giffgaff is one of the more established MVNOs in the UK. They offer a competitive range of deals, and solid network coverage courtesy of O2. Customer service is supported by its community of users, who receive giffgaff points in return for answering queries.聽
In both 2018 and 2019, Ofcom found that giffgaff and Tesco Mobile were the networks customers were most likely to recommend to a friend. Ultimately, the best provider for you will come down to your specific needs 鈥 travelling the world or phoning the fam; coverage or cat videos. But with their paired back infrastructure enabling them to offer lower prices, while still topping the charts in customer satisfaction, it looks like the virtual networks are here to stay.